I’m thinking of changing the primary phone number for my business to a Google Voice account, but haven’t even started to research it. Coincidentally, Marketing Online Live did a recent show that was about the possibilities of Google Voice for marketing and customer service. More fuel for me to get off my butt and see if this service will work for me.

I like the basic idea behind Google voice — remove the link between the number and the service or platform. So instead of a “mobile” phone number, you have a number that can be routed to your mobile, home, work, assistant, etc. YOU decide where the call get’s routed to.

Google voice also, I understand, allows you to manage calls from specific incoming numbers in special ways. For instance, I can send all calls from my wife directly to my iPhone.

But, like I said, I have not researched it yet, so I’m wondering if any of my readers have any advice on how best to use Google Voice for an online info marketing business?

I happen to already have an account because I had a Grand Central account before Google bought them, but obviously I’ve never really used it.

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